The purpose of this policy is to explain what EVERBOX FROZEN SDN. BHD. 202601008070 (1670168-A) knows about you, why we hold it and what we do to keep it safe. Privacy is easier to trust when it is spelled out.
1. Collecting Your Information
We gather four kinds of information when you visit and buy.
- Personal information, which covers your name, email address, phone number, shipping address and billing address.
- Payment information, which covers card details and other payment method data, processed securely by third-party gateways rather than held by us.
- Order information, which covers the products you bought, your order history and your preferences.
- Website usage data, which covers your IP address, browser type, device information, the pages you visit and cookies.
2. Using Your Information
Everything we collect is put to one of five uses.
- Processing and fulfilling your orders properly.
- Contacting you about a purchase, a support question or a promotional update.
- Improving the website, our services and the experience of using them.
- Preventing fraud and keeping the site and the people on it secure.
- Meeting the legal and regulatory obligations we are subject to.
3. Sharing Your Information
We do not sell or rent your personal information. It leaves us only as described here.
- To trusted third parties who help us run the website, such as our hosting, payment processing and shipping partners.
- To law enforcement or regulatory authorities, where the law requires it of us.
- In either case the partner is contractually obliged to protect your data to the standards we set.
4. Securing Your Data
Protection here is layered rather than a single measure.
- We use industry-standard safeguards, among them SSL encryption, secure servers and regular monitoring.
- Even so, no method of transmitting data over the internet is 100% secure, and we would rather say that than imply otherwise.
5. Using Cookies
Cookies do practical work while you browse.
- We use cookies and similar technologies to improve your experience, track how the site performs and deliver personalised content.
- Your browser settings can control or disable them, though doing so may cost you some site functionality.
6. Exercising Your Rights
Three rights are yours to use whenever you wish.
- You may ask to see the personal information we hold, or to have it corrected.
- You may ask us to delete it, subject to legal or administrative requirements that oblige us to keep some records.
- You may unsubscribe from marketing emails at any point.